Your Privacy Matters

Data Collection

Website

Last Updated: 8-2024

Hinkle Shanor LLP ("we," "our," or "us") is committed to protecting the privacy of our clients and visitors to our website, www.hinklelawfirm.com ("Website"). This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

1. Information We Collect
We may collect personal information from you in various ways, including when you visit our Website, fill out a contact form, subscribe to our newsletter, or engage our legal services. The types of personal information we collect may include:

Contact Information: Name, email address, phone number, and physical address.
Professional Information: Employment details, legal needs, and other information relevant to providing our legal services.
Technical Data: IP addresses, browser type, and other data collected via cookies and similar technologies to enhance your browsing experience.

2. Use of Information
We use the information collected to:

Provide legal services and respond to inquiries.
Communicate with you about our services, updates, and legal developments.
Improve our Website's functionality and user experience.
Comply with legal obligations and protect the rights and interests of our firm.

3. Information Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third parties who assist us in operating our Website and delivering our services, such as IT support and marketing services.
Legal Obligations: If required by law, we may disclose your information to government authorities or in response to legal proceedings.

4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct any inaccuracies in your personal data.
Deletion: You can request that we delete your personal data, subject to certain exceptions.
Opt-out: You can opt out of receiving marketing communications from us.
To exercise these rights, please contact us at Support@hinklelawfirm.com.

6. Cookies and Tracking Technologies
Our Website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us analyze web traffic and customize our content. You can control cookie preferences through your browser settings.

7. Third-Party Links
Our Website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

Hinkle Shanor LLP
218 Montezuma Ave, Santa Fe, NM 87501.
Email: Support@hinklelawfirm.com

Data Collection

SMS (Text Messaging)

Overview

Updated: 08/2024

Hinkle Shanor LLP’s (the Firm) privacy statement recognizes the value of privacy of the the Firm’s team and its clients.

This privacy notice provides more specific information on how the Firm text messaging service collects and processes your personal information.

Scope

The notice applies to our practices for gathering and disseminating information related to Firm’s text messaging service (“we”, “us”, or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.

How We Collect Information

We collect personal information in the following circumstances:

Direct Collection, when you provide information by responding to text messages.
From Firm sources, when we import your contact information from other Firm systems and sources.

What Type of Information We Collect

Direct Collection

We directly collect the following personal information:

Opt-out preferences
Content of your text message responses to us.

Collection from Firm Sources

We import personal information from Firm systems and sources. The information includes:

First and last name
Phone number.

Automated Collection

We automatically collect the following personal information:

Device status indicating whether a device is available for messaging
Carrier (e.g. Verizon, AT&T, etc.)
Country associated with the phone (we are not sending international text messages)
Delivery status
Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How This Information Is Used

We use the personal information we collect to communicate with you regarding the Firm’s operations and services, such as:

Matter Discussion, to communicate with you on case matters.
Updates, to keep you informed of important dates or activities specific to your case matter.

With Whom This Information Is Shared

We do not sell or rent your personal information. We may, however, share your personal information in limited circumstances, such as with Firm partners or external service providers that support business activities. Specifically, we share your information with 8x8, which provides the communications platform the Firm uses for text messaging services.

We require our service providers to keep your personal information secure, and do not allow them to use or share your personal information for any purpose other than providing services on our behalf.

We may also share your personal information when required by law, or when we believe sharing will help to protect the safety, property, or rights of the Firm, members of the Firm community, and Firm clients.

What Choices You Can Make About Your Information

If you wish to unsubscribe from text messages for a campaign, you can reply with words, such as ‘cancel’, ‘end’, ‘quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’ and you will no longer receive messages.

If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’, or ‘unstop’.

Please note that unsubscribing from text messages from one matter will not unsubscribe you from other matters. Unsubscribing will not remove your information from source Firm systems.

The accuracy of your contact information in Firm systems is critical for the delivery of text messages. If you wish to update your contact information, contact the attorney you work with.

How Information Is Secured

The Firm recognizes the importance of maintaining the security of the information it collects and maintains, and we endeavor to protect information from unauthorized access and damage. The Firm strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.

Privacy Notice Changes

This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.

Who to Contact With Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact the Firm IT Office at support@hinklelawfirm.com or 218 Montezuma Ave, Santa Fe, NM 87501.